MANE Terms and Conditions

ManeSpray.com does not except returns unless:

1. We shipped you a different product(s) appeared on
2. Your order your product(s) were:

• damaged in shipping (as in the bottle or tube broke, top came off) or
• defective (as in a mousse that won’t foam or hairspray that won’t spray).

Hair Products are not considered perishable but may be damaged by weather temperature extremes. Please ship to and address where your products will not be left out to bake or freeze. Damage from heat and/or freezing is not covered by manespray.com or the carrier.

* Open cans Can Not be exchanged for a different color
* Open cans Can Not be refunded

In the event we:

1. Shipped you the product listed on your order … and
2. After inspection you decide it is not the product you thought you ordered and
3. You notify us it is being returned via Email ( E-Mail Return Service )
4. You get a return authorization number and place it on the returning box by the return label
5. And the products are returned it in good condition, unused and unopened.
6. We charge a 45% restocking fee. That is to say we return the 55% of the cost of the product (but not the cost of shipping & handling).
7. In addition you will be charged for shipping IF:
8.  

• you ordered over $200.00 in products to take advantage the free shipping offer,
• then decide to return all or part of the order so your order total goes below the $200.00 free-shipping product-total – required to qualify – for free shipping
• Then we will charge a 45% restocking fee plus
  • the normal, shipping fee, you would have been charged, had your original order been less than $200.00. or
  • the actual cost of shipping, that the shipper charged us.
    whichever is greater.

8. If (in error) you send us products we have NOT sold and shipped to you, or have sent us an unauthorized return;
9. we will attempt to notify you by e-mail and hold you products awaiting your instructions, for 30 days before we discard them.
E-Mail [email protected] , and receive an ok before returning the item.

Products must be returned unused and in good condition, Once you buy it is yours.

If you return a product without notifying us, or

You returned a product we DO NOT OFFER FOR SALE, we will notify you via Email.

We will hold the product for 30 days so you can tell us how you want to pay for return shipping or other product disposition. After 30 days the products will be thrown out.

Please note: Credit card credits take an average of 5 business days to be posted back to your account. Credits under $1.00 are not applicable for refund due to credit card processing fees. When using a debit card the bank may hold on to your funds for 72 hours after we have canceled the order due to the info not being validated by the credit card company.